Privacy Policy
I understand that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of all of my clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with my obligations and your rights under the law.
1. Information About Me
Zoe Bliss Administration Services.
Sole trader.
Registered address: 70 Sancroft Road, Eastbourne, East Sussex, BN20 8HB.
2. What Does This Notice Cover?
This Privacy Information explains how I use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that I use is set out in Part 5, below.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which I will always work to uphold:
a) The right to be informed about my collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact me to find out more or to ask any questions using the details in Part 12.
b) The right to access the personal data I hold about you. Part 10 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by me is inaccurate or incomplete. Please contact me using the details in Part 12 to find out more.
d) The right to be forgotten, i.e. the right to ask me to delete or otherwise dispose of any of your personal data that I hold. Please contact me using the details in Part 12 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to me using your personal data for a particular purpose or purposes.
g) The right to withdraw consent. This means that, if I am relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
h) The right to data portability. This means that, if you have provided personal data to me directly, I am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask me for a copy of that personal data to re-use with another service or business in many cases.
i) Rights relating to automated decision-making and profiling. I do not use your personal data in this way.
For more information about my use of your personal data or exercising your rights as outlined above, please contact me using the details provided in Part 12.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data I hold about you changes, please keep me informed as long as I have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about my use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. I would welcome the opportunity to resolve your concerns myself, however, so please contact me first, using the details in Part 12.
5. What Personal Data Do You Collect and How?
Depending upon your use of my website and services I may collect and hold personal or non-personal date including name, email address, the name of the user’s employer or business, the user’s job title or role, the information contained in communications between the user and Zoe Bliss Administration Services via incoming email or telephone enquiries.
My website uses Cookies to collect certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution (please see Part
11).
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, I must always have a lawful basis for using personal data. I may use your personal data as described in Part 5 for administering my business, supplying my services to you, communicating with you and managing payments for services provided to you.
I use Cookies on my website to enable services and functionality on the site and to understand your interaction with my service (please see Part 11).
With your permission and/or where permitted by law, I may also use your personal data for marketing purposes, which may include contacting you by email or telephone with information, news, and offers on my services. You will not be sent any unlawful marketing or spam. I will always work to fully protect your rights and comply with my obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
I will only use your personal data for the purpose(s) for which it was originally collected unless I reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If I do use your personal data in this way and you wish me to explain how the new purpose is compatible with the original, please contact me using the details in Part 12.
If I need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, I will inform you and explain the legal basis which allows me to do so.
In some circumstances, where permitted or required by law, I may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
I will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for no longer than 6 months if no client relationship is established after you have initially contacted me.
8. How and Where Do You Store or Transfer My Personal Data?
With the exception of website cookies (see Part 11) I will only store or transfer your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.
The security of your personal data is essential to me, and to protect your data, I take a number of important measures, including the following:
limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where I am legally required to do so.
9. Do You Share My Personal Data?
I will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
My website is hosted by Wix.com. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Please see Part 11 for full details.
In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if I am involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, I will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, my obligations, and the third party’s obligations under the law, as described above in Part 8.
10. How Can I Access My Personal Data?
If you want to know what personal data I have about you, you can ask me for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover my administrative costs in responding.
I will respond to your subject access request within 28 days of receiving it. Normally, I aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date I receive your request. You will be kept fully informed of my progress.
11. How Do You Use Cookies?
My website zoeblissadmin.co.uk is hosted by Wix.com. Wix.com provides me with the online platform that allows me to promote my services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling me to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of my site may not function fully or as intended.
My site may place and access the following cookies on your computer or device:
CookieConsent (Necessary): Stores the user's cookie consent state for the current domain
hs (Necessary): Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.
ssr-caching (Necessary): This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
TS# (Necessary): Used for security and anti-fraud reasons
XSRF-TOKEN (Necessary): Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor
fedops.logger.sessionId (Statistics): Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
svSession (Marketing): Tracks a visitor across all wix.com sites. The information collected can be used to make advertisement more relevant for the visitor
Wix may store this data in data centres located outside of Europe. For full details of their management of personal data please see the Wix Privacy Policy (particularly Section 5).
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access my site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
12. How Do I Contact You?
To contact me about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: info@zoeblissadmin.co.uk.
Telephone number: 07810 728720.
Postal Address: 70 Sancroft Road, Eastbourne, East Sussex, BN20 8HB.
13. Changes to this Privacy Notice
I may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if I change my business in a way that affects personal data protection.
Any changes will be made available at zoeblissadmin.co.uk. This Privacy Notice was last updated on 15/11/2020.